Shetach, Ana, and Ohad Marcus. “Citizenship-Behavior, Cooperation and Job Satisfaction of Medical and Nursing Teams in an Israeli Hospital.” Team Performance Management 21.3-4 (2015): 181-98.
The purpose of this paper is to investigate into the relationships among citizenship behavior within medical and nursing teams, cooperation among these teams within hospital units and job satisfaction of members of those teams.
Data were gathered via questionnaires, administered to 107 doctors and nurses of a small hospital in Israel, regarding their job satisfaction, their evaluation of the citizenship behavior within their own professional team (medical or nursing) and the extent of cooperation of their own team with the other professional team. Preacher and Hayes’s mediation analyses were carried out on the data.
The research sample is small and culturally specific, thus limiting the generalization potential of this study.
The unique nature of teamwork within hospital departments is hereby investigated. The findings shed light on a critical issue of hospital human resource management, which has not been previously investigated, and may have practical implications regarding hospitals’ overall management policies.